Privacy Policy

Welcome to IPTV Dojo. We prioritize safeguarding your personal data and ensuring your privacy rights. Should you have any inquiries or concerns regarding our policy or how we handle your information, please reach out. contact us via WhatsApp.

1. Data We Collect

We gather personal details that you willingly share when signing up for our IPTV service, showing interest in learning about us or our offerings, or reaching out to us in any way.

We collect personal information, which consists of the following:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

Here’s how we employ the information we collect or receive:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

We handle your data in accordance with these lawful grounds:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Personal information is stored only as long as required for the purposes outlined here, unless legal provisions (such as tax rules, accounting standards, or other regulatory demands) necessitate extended retention.

5. Cookies & Tracking Technologies

The use of cookies and analogous tracking technologies may occur to access or store details. Primarily, these are functional cookies required for the website and client zone to work properly. We abstain from employing invasive tracking cookies aimed at advertising.

6. Third-Party Services

Your data might be shared with external vendors, service providers, or agents who carry out tasks for us or represent our interests and need this information to perform their duties. For instance:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To protect the security of personal data we process, we have established proper technical and organizational measures. That said, bear in mind that absolute internet security cannot be assured.

8. Your Data Protection Rights

Your geographical location may grant you specific rights concerning your personal information, such as:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To take action on these rights, contact us via WhatsApp.

9. Children’s Privacy

Our platform is designed exclusively for individuals aged 18 and above. We make no effort to gather personal data from those under 18 years of age.

10. Contact Us

For any inquiries or remarks about this policy, please contact us via WhatsApp.